Administrative Assistant (Zoho Experience)

This isn’t just another admin job! We’re looking for a highly organized Administrative Assistant to support our core operations. You’ll manage CRM updates, customer support tickets, financial tracking, and research to help drive business growth. If you thrive in a tech-savvy, fast-paced environment and love keeping things structured, we want to hear from you!

What You’ll Do:

• CRM & Customer Support: Manage support tickets, maintain Zoho CRM records, and ensure data accuracy
• Financial Tracking: Create and follow up on invoices using Zoho Books, track financial statements and vendor invoices
• Scheduling & Coordination: Organize internal/external meetings, manage agendas, and track action items
• Contract & Renewal Management: Monitor contract expirations, send renewal reminders, and log updates
• Market Research & Lead Enrichment: Use LinkedIn, RocketReach & AI tools to gather insights on target companies and decision-makers
• Process Documentation: Create and maintain SOPs to ensure scalability and consistency

Schedule: Full-time

Remote Position

What We’re Looking For:

• Experience: 2+ years in administrative, operations, or research roles (North American experience preferred)
• Tech-Savvy: Proficiency in Zoho Desk, Zoho Books, and Zoho CRM is a must!
• Detail-Oriented: Ability to manage multiple priorities, log structured information, and keep records updated
• Strong Communicator: Excellent written and spoken English (French Canadian is a plus!)
• Research & Data Entry: Skilled in LinkedIn prospecting, lead generation, and online research
• Proactive & Independent: Able to adopt new tools, problem-solve, and take initiative without constant supervision

Tools You’ll Use:

• Zoho Suite (Desk, CRM, Books)
• Outlook & Zoom for scheduling
• Slack & Coda for remote collaboration
• LinkedIn & research tools for lead enrichment
• Generative AI (e.g., ChatGPT) to enhance research & writing

Join Us!

Be part of a dynamic, growing team where your organizational skills and tech expertise will make a real impact! If you’re a detail-oriented, proactive problem solver who loves structuring workflows, apply today!