Billing and Accounting Representative

Are you detail-oriented, empathetic, and driven by customer success? We’re hiring a Client Accounting Specialist who will play a pivotal role in the bookkeeping of client accounts, ensuring financial accuracy, and delivering exceptional support to our customers.

Your Key Responsibilities:

• Manage and organize client financial data by categorizing transactions and reconciling accounts.
• Regularly review and update account records to maintain accuracy and compliance with relevant standards.
• Identify and address discrepancies, ensuring every detail is correct and complete.
• Be the primary contact for a portfolio of clients, delivering clear and compassionate communication.
• Build and nurture relationships with small business owners, becoming their trusted financial guide.
• Tackle client questions, troubleshoot issues, and provide expert advice on financial processes and reports.

Your Qualifications:

• 2+ years of bookkeeping or tax filing experience in the United States
• 1 year of customer service experience
• Advanced professional English
• Knowledge of bookkeeping/accounting software(e.g., QuickBooks, SAP, NetSuite, Xero)